Heritage: Craftsman is a legendary American brand, historically sold exclusively at Sears. It was synonymous with lifetime warranties and durable mechanics’ tools.
Current Ownership: The brand is now owned by Stanley Black & Decker (since 2017).
Major Change: This shift moved Craftsman from being a Sears-exclusive to being sold at multiple retailers, including Lowe’s, Ace Hardware, and Amazon. This has significantly changed and expanded the parts and service ecosystem.
Craftsman parts are engineered to exact original equipment specifications. This ensures a perfect fit and seamless performance with your existing Craftsman tools, restoring them to their original power and reliability.
Built from high-grade steels, robust polymers, and corrosion-resistant materials, these parts are made to withstand intense use. This commitment to quality ensures your tools function flawlessly for years.
With a vast inventory available at major retailers and online, finding the exact replacement part is straightforward. This comprehensive ecosystem covers everything from drill chucks to lawnmower blades.
Most Craftsman parts are covered by a robust warranty, guaranteeing free replacement if they fail. This provides peace of mind and protects your investment in the tool system.
Using genuine parts ensures your tool operates as intended, maintaining its safety, power, and efficiency. This eliminates the risk of poor performance or damage from inferior aftermarket components.
Choosing Craftsman parts allows you to repair and maintain your tools indefinitely. This honors the brand's legacy of durability and is a cost-effective, sustainable alternative to replacement.
You will need your tool's Model Number. This is the key to finding the right parts.
Where to find it: The model number is typically on a label or metal plate on the tool itself. Common locations include:
The body of a power tool (like a drill or saw).
The frame or under the seat of a lawn mower or tractor.
On the lid or side of a toolbox.
The model number format is usually something like "###.XXXXXX" or a combination of letters and numbers.
If the label is worn off or missing, try these steps:
Check your original owner's manual or receipt.
Look for any other identifying numbers or information on the tool.
Use the Craftsman Parts Diagram Lookup on the official website and try to identify your tool by its type and visual appearance. You can then find the part you need from the exploded diagram.
A parts diagram is a detailed, numbered drawing of your tool that shows how all its components fit together. Each numbered piece corresponds to a part number in a list. This is the best way to identify even the smallest screw, spring, or bracket you need.
Yes, but for best results, use the model number. Searching by a generic part name (e.g., "drill chuck") may yield many results, and you'll need to ensure compatibility with your specific model.
The primary source for genuine OEM (Original Equipment Manufacturer) parts is the Craftsman Parts Official Website (often powered by a partner like Sears Parts Direct or MTD). You can also find them at:
Craftsman Retail Partners: Some parts are available at retailers like Lowe's, Ace Hardware, or other sellers that carry Craftsman tools.
Authorized Service Centers: These centers can order and install parts for you.
Yes, you may find "aftermarket" or generic parts online or at certain stores. However, for quality, fit, and warranty protection, Craftsman strongly recommends using genuine OEM parts.
Part prices vary widely based on the item—from a few dollars for a small screw to hundreds for a major component like an engine or motor. The official parts website will show the exact price for your specific part number.
Return policies depend on where you purchased the part. If ordered from the official Craftsman Parts website, review their return policy for details on time limits, condition of parts, and restocking fees. Always keep your receipt.
Yes, for qualifying hand tools. If a Craftsman hand tool fails to perform due to a defect in material or workmanship, it will be repaired or replaced. This typically means swapping the entire tool at a retail location, not ordering an individual internal part.
Shipping times vary. The official parts website will provide an estimated shipping date after you place your order. Common parts are often in stock and ship quickly, while discontinued or rare parts may take longer.